Students recognised for exceptional hotel service
Northlink College Tygerberg Campus’s Hospitality students, Zuhandre Yslie and Lizanne Jafta, recently received an outstanding compliment from a guest who resides in Durban, who visited the hotel during his Christmas Holiday. This guest was pleased with the professionalism and great work the students are doing at the hotel, so much that he emailed the Hospitality Department to express his gratitude.
Said Tony Human, the hotel guest: “During December 2013, I spent 7 days in the Durbanville Protea Hotel, I was very impressed with not only the running day-to-day operations of the hotel but also the efficient way in which their staff operated. I noticed in particular how very efficient and friendly two of their staff were. To my amazement after the first 2 days of my visit I discovered that two of the staff were Student Staff Members and not Permanent Staff. I found out that their names are Zuhandre and Lizhann and that they were trainee students from the Northlink College.”
Both these student staff/trainee staff members studied Hospitality in accommodation, food and beverage and reception services and are currently doing their in-service training. The pair will return to Campus to finish their Advanced Diploma accredited by City and Guilds in July 2014.
“Full credit must go to your Hotel School. If these are the type of students that you are training and sending out for the future, then the Hotel Trade can only look forward to many highly successful students coming out of your Hotel School in the future,” adds Tony Human
Zuhandre wants to venture on his own one day after gaining some international hospitality and catering experience in a management position. Lizanne, who hails from Mitchells Plain, told herself that anything is possible if you put your mind to what you would like to achieve. Her long term goal is to also work her way up to a management position for at least five years in order to expand her knowledge in the field and work in some of the top five star hotels in the world.
“Give all you have in order to maintain your goals although it’s not easy, but it will be worth it in the end,” says Lizanne and Zuhandre to all aspiring students.